Services


Hassle-Free Home Delivery

Free Home Delivery

We deliver your car anywhere in the USA at no extra cost. Some locations may be restricted due to access limitations, but otherwise you just sit back and relax while we bring your car to your door.

Pre-Delivery Preparation

Before your car leaves, our logistics team preps, transports, sanitizes, and valets it to make sure it arrives in perfect condition. Every vehicle is carefully checked and ready to drive.

Handover Day

On delivery day, your handover specialist calls 15 minutes before arrival, walks you through the car, explains features, completes paperwork, and hands over the keys—all within your chosen 2-hour delivery window.

Vehicle Servicing

Our highly trained technicians go the extra mile to ensure every car is in excellent condition before it’s listed for sale. Each vehicle goes through a thorough inspection, covering everything from bonnet to boot, so you can enjoy complete peace of mind knowing your car is safe, reliable, and of the highest quality for its age, condition, and mileage. Here are just some of the key checks we carry out on every car:

Car Data

Record the engine type - Record data

Record the fuel type - Record data

Record the transmission type - Record data

Record the registration number - Record data

Record the VIN number - Record data

Record the mileage - Record data

Record year car was manufactured - Record data

Record the date of first registration - Record data

Record the date/mileage of the last service - Record data

Record the date/mileage of the next service due - Record data

Keys - Check all keys are present

Manufacturer recall and safety campaigns - Check for any manufacturer recall and safety campaigns

Car’s history report - Check car’s history report

Car’s maintenance history - Check the car’s maintenance history is present

Body Exterior

Key operation lock and unlock/start - Check operation

Key blades - Check present (if applicable) and check operation

Comfort opening - Check operation (if applicable)

Windscreen - Check all glass meets standards

Side windows between A & C pillar - Check condition

Side windows between C & D pillar - Check condition

Rear windscreen - Check condition

Side view mirror housing - Check condition

Outside mirror glass - Check condition

Bonnet - Check the bonnet inside and out for paint defects and previous accident damage

Front bumper - Check for paint defects and previous accident damage

Grille - Check for signs of damage

Front number plate - New plates are fitted

Front lights - Check for signs of damage

Driver's side front wheel arch - Check for panel defects, paint defects and alignment issues

Driver's side front wing - Check for panel defects, paint defects and alignment issues

Driver's side front door - Check for panel defects, paint defects and alignment issues

Driver's side front mirror - Check for signs of damage

Driver's side front door sill - Check for panel defects, paint defects and alignment issues

Driver's side front trim surrounds - Check for signs of damage and defects

Driver's side rear trim surrounds - Check for signs of damage and defects

Driver's side middle panel - Check for panel defects, paint defects and alignment issues

Driver's side rear door sill - Check for panel defects, paint defects and alignment issues

Driver's side roof rail - Check for panel defects, paint defects and alignment issues

Driver's side rear door - Check for panel defects, paint defects and alignment issues. Check door seal and window

Driver's side rear wheel arch - Check for panel defects, paint defects and alignment issues

Driver's side panel between the rear door and boot - Check for panel defects, paint defects and alignment issues

Fuel filler flap - Check for signs of damage

Rear tailgate - Check for signs of damage to the seals and check for alignment issues

Rear bumper - Check for paint defects and previous accident damage

Rear window - Check for signs of damage

Rear number plate - Fit new number plates

Passenger side front wheel arch - Check for panel defects, paint defects and alignment issues

Passenger's side front wing - Check for panel defects, paint defects and alignment issues

Passenger's side front door - Check for panel defects, paint defects and alignment issues. Check door seal and window

Passenger's side front mirror - Check for signs of damage

Passenger's side front trim surrounds - Check for signs of damage and defects

Passenger's side rear trim surrounds - Check for signs of damage and defects

Passenger's side middle panel - Check for panel defects, paint defects and alignment issues

Passenger side door sills - Check for panel defects, paint defects and alignment issues

Passenger's side roof rail - Check for panel defects, paint defects and alignment issues

Passenger's side rear door - Check for panel defects, paint defects and alignment issues. Check door seal and window

Passenger's side rear wheel arch - Check for panel defects, paint defects and alignment issues

Passenger's side panel between the rear door and boot - Check for panel defects, paint defects and alignment issues

Engine

General condition - Diagnostic check

Smoke emissions - Check emissions are within standards

Engine oil - Top up engine oil level if necessary

Timing belt - Check for change date/mileage and replace if necessary

Multi V-belt - Check condition and replace if necessary

Washer bottle - Top up washer bottle

Coolant - Adjust coolant content if necessary

Radiator - Check for leaks and damage

Cooling system - Check condition of cooling system and hoses

Water pump - Check for signs of leakage or damage to pipe

Coolant fan - Check for signs of damage

Upper engine mounts - Check for signs of damage

Intercooler - Check for leaks and damage

Oil cooler - Check for leaks and damage

Engine air filter - Check and change if it's reached its required service interval

Interior air filter - Check and change if it's reached its required service interval

Evidence of water leaks - Check for leaks

Front under bonnet - Check for defects, previous accident damage, missing components

Suspension

Springs - Check condition and replace if necessary

Shock absorbers - Check condition and replace if necessary

Bushes and joints - Check condition and replace if necessary

Stabilisers - Check condition and replace if necessary

Bearings - Check condition and replace if necessary

Dust caps - Check condition and replace if necessary

Struts - Check condition and replace if necessary

Support arms - Check condition and replace if necessary

Control arms - Check condition and replace if necessary

Steering

Steering wheel - Check steering wheel has no damage

Steering wheel - Multi functional controls - Check all controls function as expected

Free Play at steering wheel - Check for play and adjust/replace if necessary

Power steering reservoir - Top up steering fluid level if necessary

Power steering reservoir - Check security and for leaks/replace if necessary

Power steering pump - Check condition and replace if necessary

Power steering circuit - Check security and for leaks/replace if necessary

Metal couplings - Check condition and replace if necessary

Tie rods - Check condition and replace if necessary

Dust caps - Check condition and replace if necessary

Rubber couplings - Check condition and replace if necessary

Steering rack, track rods, hoses, lines, connections - Check condition and replace if necessary

Drivetrain

Driveshafts - Check condition and replace if necessary

Automatic transmission - Check condition and repair/replace if necessary

Automatic transmission fluid - Check condition and replace if necessary

Manual transmission - Check condition and repair/replace if necessary

Clutch - Check condition and replace if necessary

Automatic transmission mounts - Check condition and replace if necessary

Flexible coupling - Check condition and replace if necessary

Universal joint - Check condition and replace if necessary

Torque rods - Check condition and replace if necessary

Central differential - Check condition and repair/replace if necessary

Passenger's side front bearings - Check for signs of wear or damage

Passenger's side rear bearings - Check for signs of wear or damage

Driver's side front bearings - Check for signs of wear or damage

Driver's side rear bearings - Check for signs of wear or damage

Brake System

Underbody brakes - Inspect brake lines and condition of hoses

Passenger's side front brake pads - Check condition and replace if necessary

Passenger's side front brake discs/drums - Check condition and replace if necessary

Passenger's side rear brake pads - Check condition and replace if necessary

Passenger's side rear brake discs - Check condition and replace if necessary

Passenger's side rear brake drums - Check condition and replace if necessary

Driver's side front brake pads - Check condition and replace if necessary

Driver's side front brake discs/drums - Check condition and replace if necessary

Driver's side rear brake pads - Check condition and replace if necessary

Driver's side rear brake discs - Check condition and replace if necessary

Driver's side rear brake drums - Check condition and replace if necessary

Handbrake and electronic parking brake - Adjust if required and check for signs of damage

Calipers front and rear - Check they are securely fastened and check for leaks, replace if necessary

Brake fluid reservoir - Check they are securely fastened and check for leaks, replace if necessary

Brake fluid cap - Check they are securely fastened and check for leaks, replace if necessary

Master cylinder - Check they are securely fastened and for leaks, replace if necessary

Brake pedal - Check they are securely fastened and check condition, replace if necessary

Brake pedal surface - Check they are securely fastened and check condition, replace if necessary

Hoses - Check they are securely fastened and check condition, replace if necessary

Lines/pipes - Check they are securely fastened and check condition, replace if necessary

Anti-lock braking system (ABS) - Check condition and replace if necessary

Anti-lock braking system (ABS) warning system - Check condition and investigate, repair as necessary

Tyres

Check tyres are matched by size, profile and speed rating - Check correct

Tyre tread depth – front tyre (L) - Check depth

Tyre tread depth – front tyre (R) - Check depth

Tyre tread depth – rear tyre (L) - Check depth

Tyre tread depth – rear tyres (R) - Check depth

Tyre pressure – front tyre (L) - Check pressure

Tyre pressure – front tyre (R) - Check pressure

Tyre pressure – rear tyre (L) - Check pressure

Tyre pressure – rear tyre (R) - Check pressure

Normal tyre wear - Check condition

Tyre direction - Check correct

Spare tyre size - Check correct

Spare tyre type - Check correct

Normal spare tyre wear - Check condition

Spare tyre tread depth - Check depth

Spare tyre pressure - Check pressure

Wheels match and are correct size - Check correct

Wheel trims - Check condition

Wheel centre caps - Check condition

Rims - Check condition

Electronics and controls

Test battery and terminals and print out - Check battery condition and voltage, replace if required

Wiring - Check condition

Start motor - Check condition

Ignition switch - Check operation

Start button - Check operation

Air conditioning/climate control - Confirm working

Blowers - Confirm working

Ventilation grilles - Confirm working

Control panel - Confirm working

Front/rear window heating - Confirm working

Defrosting and demisting - Confirm working

Starter operation - Confirm working

Front indicators - Confirm working

Passenger airbag off switch - Confirm working

Parking aids and warning systems including camera - Confirm working

Power to 12v socket(s) - Confirm working

Window mechanisms - Confirm working

Seat adjustments including electric operation - Confirm working

Sun or convertible roof operation - Confirm working

Check onboard computer for AdBlue level - Confirm working

Fuel consumption and multi-function display - Confirm working

Adjust clock to correct time - Confirm working

Reset mileage trip and average fuel consumption - Confirm working

Fuel gauge level - Confirm working

Electric charge level if EV or plug-in hybrid - Confirm working

Satellite navigation - Confirm working

Navigation card/CD - Make sure the SD card, and/or satellite navigation disc is present

Central locking - Confirm working

Alarm/theft-deterrent system - Confirm working

OBD system - Confirm working

Central display - Confirm working

Dashboard lights - Confirm working

Instrument panel - Confirm working

Entertainment system - Confirm working

Remote entry system - Confirm working

Remote boot lid release - Confirm working

Fuel filler door release - Confirm working

Tyre Pressure Monitoring System (TPMS) - Confirm working

Hybrid and EV information display - Confirm working

Cruise control - Confirm working

Adaptive cruise control - Confirm working (if applicable)

Speed limiter - Confirm working (if applicable)

Service indicators - Check when service is due

Electric car charging cable, fuel release flap and electrical flaps - Check working

Washers - Confirm working

Windscreen wiper system front/rear - Confirm working

Windscreen wipers front/rear - Check condition

Washer fluid - Check level and top up if required

Washer fluid reservoir - Check security

Rear seat operation including centre arm rest - Confirm working

Door child lock operation - Confirm working

Tailgate release - Confirm working

Power to 12v socket, including the rear passenger compartment and boot (if applicable) - Confirm working

Headset(s) present for rear ICE - Confirm working

Rear indicators - Confirm working

Hazard lights - Confirm working

Headlights dip - Confirm working

Flash - Confirm working

Full beam - Confirm working

City lights - Confirm working

Front fog lights - Confirm working

Parking side lights - Confirm working

Number plate lights - Confirm working

Rear reflectors - Confirm working

Side retro reflectors - Confirm working

Horn - Confirm working

Brake lights - Confirm working

Third brake light - Confirm working

Rear lights - Confirm working

Rear fog lights - Confirm working

Warning lights for front and rear fog lamps - Confirm working

Reverse lights - Confirm working

Interior lights - Confirm working

Luggage compartment lighting - Confirm working

On board diagnostics - Check for fault codes and rectify

Bonnet release operation - Confirm working

Underbody

Body damage - Check for signs of damage or previous repair

Engine - Check for signs of damage

Undertrays - Check for security

Subframe - Check condition

Oil - Check for oil leaks

Front protection cover - Check condition

Rear protection cover - Check condition

Driver's side chassis - Inspect the chassis box section

Driver's side front wheel arch - Inspect for damage

Driver's side rear wheel arch - Inspect for damage

Passenger's side front wheel arch - Inspect for damage

Passenger's side rear wheel arch - Inspect for damage

Passenger's side chassis - Inspect the chassis box section

Fuel tank - Check for signs of damage

Fuel hoses - Check for signs of damage

Fuel lines - Check for signs of damage

Exhaust - Check for signs of damage

Exhaust rubbers - Check for signs of damage

Lower engine mounts - Check for signs of damage

Fluid leaks - Check for fluid leaks

Interior and luggage

Cup holders - Check condition and operation

Glove box - Check operation

Dashboard - Check for damage

Centre console - Check for damage

Odour - Check for smoke or dog odour

Interior mirror - Check for damage

Rear view mirror auto-dimming - Check for damage / auto dimming

Seats - Check for damage

Head rests - Check for damage

Heated seats, if present - Check operation

Heated steering wheel, if present - Check operation

Cooling seats, if present - Check operation

Massage seats, if present - Check operation

Safety belts front - Check for damage

Safety belts rear - Check operation and check for damage

Belt locks front - Check operation and check for damage

Belt locks rear - Check operation and check for damage

Seatbelt height adjuster - Check operation

Warning signal belts - Check operation

Airbags - Check operation

Door locks - Check operation

Child safety locks - Check operation

Horn functioning - Check operation

Power outlets - Check operation

Centre armrest/console - Check operation

Floor mats - Check for damage

Driver's side interior - Check for damage

Driver's side roof headliner - Check for damage

Driver's side door interior - Check front and rear inner door card, weather seals and windows. Check they shut and check sills and scuff plates for damage

Driver's side interior - Check driver's seat and carpet for cigarette burns, scorch marks, scuffs, tears, cuts, stains and discoloration. Check seat belt pretensions and seat belt mechanism

Passenger's side interior - Check for damage

Passenger's side headliner - Check for damage

Passenger's side door interior - Check passenger seat and carpet for cigarette burns, scorch marks, scuffs, tears, cuts, stains and discoloration. Check seat belt pretensions and seat belt mechanism

Rear seat interior - Check rear seats and carpets for cigarette burns, scorch marks, scuffs, tears, cuts, stains and discoloration. Check seat belt pretensions and seat belt mechanism

Rear load cover - Check present and check condition

Rear inner roof - Inspect condition

Luggage compartment carpet - Check present and check condition

Luggage compartment trim - Check present and check condition

Luggage compartment cargo net - Check present (if applicable) and check condition

Tyre repair kit - Check present (if applicable) and check condition

Vehicle jack - Check present (if applicable) and check condition

Tool kit - Check present (if applicable) and check condition

Towing hook - Check present and check condition

First aid kit - Check present (if applicable) and check condition

Fire extinguisher - Check present (if applicable) and check condition

Warning triangle - Check present (if applicable) and check condition

Reflective jacket - Check present (if applicable) and check condition

Emergency hammer(s) - Check present (if applicable) and check condition

A manufacturer warranty only covers repairs caused by factory defects—it won’t pay for routine maintenance, normal wear and tear, cosmetic issues, accident damage, or problems from poor upkeep. To give you extra peace of mind, we include a 90-day warranty on all purchases, covering you well beyond the basics.


Returns Made Simple

We want you to feel completely confident in your car purchase. After receiving your vehicle, you have 30 days to test it, explore its features, and make sure it fits your needs and lifestyle. If it doesn’t meet your expectations, you can return it for a full refund—simple, hassle-free, and stress-free.

30 Day Returns

Insurance Coverage

Your car is fully insured during transport with a complimentary 7-Day Driveaway Insurance, covering loss, damage, or theft. An excess applies ($500, $750 if under 21), and only the main driver is covered.

Return Conditions

To return your car, it must be in the same condition as delivered, within 250 miles, with no modifications, and the title returned. No third-party claims should exist.

Easy Return Process

Simply contact our Customer Experience team, select a 2-hour pickup slot (available 72 hours after your request), and we handle the rest.

Ready to Start Your Return?

Sign in to your account to initiate the return process